Deprecating/Sunsetting Features?

Question

I'm working on the deprecation and removal of website features used by a sizable number of users (lets say 10% of user base). It'd be to move users to a newer version of the product.Does anybody have good examples of communication, UI patterns, and approaches to removing features?

wyatt777 · Accepted Answer

I helped with completely overhauling a UI once. We let people know via email, about the exact date. Then just did it. I voted to keep both the old version and new version out for a while, but was over ruled. Rip the bandaid off policy! It actually worked out well.10% will react, but at least you let them know.