Someone posted an my passport on Facebook. Anything I can do?
I found out that about a week ago, a real estate company whom I previously was a tennant of, has posted the full front page of my passport including address, dob, passport number and address along with a picture in a private facebook group.
I flagged the post, but it's still up, I submitted a help request to FB's sensitive information page but they denied it, I think maybe because that line was more targeted towards nude selfies being posted for revenge.
Is there anything I can do to get this taken down? I have a feeling FB has some support line hidden somehwwhere but they make it impossible to find anything. Any help would be greatly appreciated as I feel like I'm being set up for identity theft here.
If the real estate company put it up then they can take it down too. Have a lawyer write them a nice C&D on letterhead complete with a notice that any damages as a result of their action will be reclaimed and I suspect it will be gone before you can blink.
I've upvoted this after dhimes alerted me to your post, I don't know anybody at Facebook but I suspect that if you mail legal@facebook.com that you'll get at least a rise out of them. Since the group is private I would hope that the damage at least is limited.
best of luck!
Send a complaint to your local district attorney with the company CC'd. You should also consider making a formal police complaint (this would be around identity fraud/theft). This wasn't something accidental, but intentional.
Jesus lol that's horrible. Keep making noise about it. Make an anonymous twitter account and try to get it retweeted a lot. This is apparently how customer service is done less than 24 days to the year 2020
The most burning question I have is, why on earth would the company do this?
Is there an equivalent to "small claims court" in Colombia where you don't need a lawyer if you're willing to do your own research? Maybe threaten to take them to that court for disclosing private information without permission, and also for libel if they accompanied the photo with untruthful badmouthing. And then take them to that court if they ignore you? IANAL though, and I know nothing about what's legal or not in Colombia.
One other thing you can try is get more people to report that post. Maybe there's a threshold at which they will look into this more seriously.
That is awful. Hope that FB steps up and fixes this.
Are you or the publisher located in the EU? If so, consider bringing legal action against the publisher under GDPR and send a article 17 request for erasure to Facebook. GDPR covers this publication since it was made by the company.
I’m not able write a longer answer right now but leave a comment or reach out to me on mail@danielk.se and I can give an in-depth answer. IANAL but have successfully brought a GDPR case to trial.
You could try a DMCA complaint.
Wow, this is an enormous WTF. What reason could they possibly have had for posting this?
Maybe not the opinion you’re looking for but based on the info you gave I personally wouldn’t sweat over it and just move on and try to forget about it after some basic due deligence. People have this idea that ski mask hackers are hiding around every corner waiting for you to give up some special piece of information. I am of the belief that what happens online has almost no ramifications to an actual balanced human life. I do not value or respect my online identity or information. Those that do are just stressing over boogie men imho. /rant