To give some context: We're now trying to set up a company bank account and it's a terrible experience. As a user, you feel ignored in a way that reminds me of how most enterprise software companies acted 10+ years ago.
I want to know if this is an outlier or the tip of the iceberg and the experience just gets worse from here.
(Please state if you're located in Europe. Thanks!)
Not much has changed since then. I still can't have my accounting software automatically import bank statements from my business account. I need to manually log in to the online banking app, download a CSV export file, convert that to an MT940 file (using https://github.com/msc01/soacsv2mt940 ) and finally import that into my accounting software.
So, my main issue is with APIs and data availability - or rather lack thereof.
In the state of California I've setup a few business checking accounts, all through Chase. Primarily LLC's and or Corps. Zero issues simply by bringing required items listed on their website. On average ~30 minutes to setup checking account - and I have checks in hand with a debit card being sent.