HACKER Q&A
📣 hindsightbias

Working around daily ISP provider failures in SF


I am a comcast customer in central SF and have averaged 3-4 outages a day over the last several weeks. Comcast support has no explanation (other than blaming fires for awhile). Status page shows 51-500 customers w/o service in my hood. These outages last 15 minutes up to 3 hours.

Am now facing having to add a 2nd provider like Sonic to provide backup as my hotspot is limited. Any advice as to provider and simplist switch to support cable and dsl connections? I am aware of Monkeybrains but that may be an issue with landlord (home connection) and line-of-sight. Thx.


  👤 mattbillenstein Accepted Answer ✓
I've had intermittent issues with comcast the last couple weeks - service randomly drops, and then my modem reboots after ~5m and everything is fine.

Fairly steady and reliable service for over 10 years prior to this however. I have a tech coming out today to take a look, so I hope he finds some bad wiring or something.