HACKER Q&A
📣 petargyurov

How do online marketplace platforms acquire an initial user-base?


Hi HN. I am developing an online platform, where users can find other users to perform a specific service for them; similar to Fiverr but a lot more niche.

These types of platform can only work if there is a healthy portion of users that provide services and a decent portion of users who want those services.

As such, how do you launch such a platform with zero/little users?

You could acquire the service providers prior to launching (e.g.: via a pre-lease sign up page and a marketing campaign to go alongside) but that has its own issues: for starters, no-one will have any reviews, and from a technical perspective you'd have to implement a way for those users to complete their profiles before launch.

I have seen suggestions of faking a user base, but that does not sound appealing to me and I am not sure of its legality.


  👤 onion2k Accepted Answer ✓
You launch with very little content and build from there by marketing directly to the audience that you need to join, and hope they're receptive. It helps to have a good reputation with one side of your market beforehand.

Also note that most marketplaces take a relatively long time to really get going. For example, Etsy has been going for 14 years.